Shipping & Delivery Policy

At Wakafast, we provide digital services such as mobile/DTH recharges, utility bill payments, AEPS transactions, PAN card services, and more through our website https://wakafast.com.

1. Nature of Services

Our platform delivers all services digitally. Since we do not deal with physical goods or logistics, there is no physical shipping involved.

2. Service Delivery Timeline

• Most services like mobile/DTH recharge or bill payments are processed instantly or within a few minutes of successful payment.
• Some services, such as PAN card application or AEPS settlements, may take up to 24–48 hours based on third-party API response or validation time.

3. Delivery Confirmation

After a successful transaction, users will receive:

• A confirmation message on the screen or within their dashboard
• A confirmation email or SMS (if applicable)

4. Service Not Delivered?

If a transaction is successful but the service is not delivered, please contact our support team with your Transaction ID. We will verify the status and either process the delivery or initiate a refund as per our Refund Policy.

5. Contact Us

If you have any questions related to delivery of services, feel free to reach us:

• Email: support@wakafast.com
• Website: https://wakafast.com

By using Wakafast, you acknowledge that our services are digital in nature and are typically delivered instantly or within a short timeframe.